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Introduction
GAIN AI LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (gainai.dev) or use our services.
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Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Contact Information: Name, email address, phone number
- Business Information: Company name, job title, business details
- Project Information: Requirements, preferences, content you provide
- Payment Information: Billing address (payment card details are processed by third-party processors and not stored by us)
- Communications: Emails, messages, and correspondence with us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, referring website
- Cookies: Small data files stored on your device (see Cookie Policy below)
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How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To communicate with you about projects, updates, and support
- To respond to your inquiries and requests
- To send marketing communications (with your consent)
- To detect, prevent, and address technical issues or fraud
- To comply with legal obligations
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Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our business (hosting, email, analytics, payment processing)
- Payment Processors: To process your payments securely (e.g., Paddle, Stripe, PayPal)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: For any other purpose with your explicit consent
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Third-Party Services
Our website and services integrate with third-party platforms, including but not limited to:
- Vercel: Website hosting
- Google: Analytics and business tools
- Paddle / Stripe / PayPal: Payment processing
- Calendly: Appointment scheduling
Third-Party Privacy
These services have their own privacy policies. We encourage you to review their policies as we are not responsible for their privacy practices.
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Cookies & Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
- Power our AI assistant features
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
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Data Security
We implement industry-standard security measures to protect your personal and business information, including:
- Encryption in Transit: All data transmitted to and from our systems uses TLS 1.3 encryption
- Encryption at Rest: Stored data is encrypted using AES-256 standards
- Access Controls: Strict role-based access ensures only authorized personnel can view client data
- Infrastructure: Our systems are hosted on enterprise-grade platforms with SOC 2 compliance
- Monitoring: Continuous security monitoring and intrusion detection on all systems
Client Confidentiality
All client engagements are protected by confidentiality agreements. Your business data, strategies, financial information, and proprietary processes are never shared with third parties. All team members operate under binding non-disclosure obligations.
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Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When no longer needed, we will securely delete or anonymize your data.
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Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-Out: Unsubscribe from marketing communications
- Portability: Request transfer of your data
To exercise these rights, contact us at team@gainai.dev.
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Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
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International Transfers
Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers.
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Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
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Contact Us
For questions about this Privacy Policy or our data practices:
- Email: team@gainai.dev
- Website: gainai.dev